Terms & Conditions (Premium Global Credit Card)

Premium Card - Individual

CREDIT OPENING AGREEMENT FOR A CURRENT ACCOUNT LINKED TO A CARD, ENTERED INTO ON THE ONE HAND BY THE PERSON WHOSE NAME, GENERAL INFORMATION, AND SIGNATURE ARE RECORDED IN THE PERSONAL DATA SECTION ON THE FRONT OF THIS AGREEMENT OR CREDIT APPLICATION, HEREINAFTER REFERRED TO INTERCHANGEABLY AS THE "CUSTOMER" OR "CARDHOLDER," AND ON THE OTHER HAND, PIER 5, S.A. DE C.V., HEREINAFTER REFERRED TO AS THE "COMMERCIAL ENTITY," WITH THE "CUSTOMER" AND THE "COMMERCIAL ENTITY" BEING JOINTLY REFERRED TO AS THE PARTIES.

RECITALS

The Commercial Entity, through its legal representative, represents that:

Capacity. It is a variable-capital stock corporation (sociedad mercantil anónima de capital variable) with Federal Taxpayer Registry (RFC): DME210525LC7, organized under the laws of the United Mexican States.

Domicile. For purposes of this agreement, it designates as its tax domicile the address located at Darwin 74, Interior 301, Colonia Anzures, Alcaldía Miguel Hidalgo, C.P. 11590, Mexico City.

Website and App. It has a digital application, and its internet portal is located at https://www.arqfinance.com (the "Platform").

Representation. Its representative has sufficient authority to enter into this agreement, which authority has not been revoked or modified in any way as of this date.

The Customer represents that:

Capacity. The Customer is a natural person of legal age who has the economic and legal capacity to be liable for the obligations arising under this agreement.

Request. It is the Customer's wish to request that the Commercial Entity open a credit line as set forth in this agreement. The Customer represents that the data provided electronically when submitting the corresponding application is true, complete, and current, and reflects the Customer's actual situation; the Customer further undertakes to immediately inform the Commercial Entity of any change or update to such data.

Domicile. The Customer's domicile, as well as all of the Customer's identification data, are those indicated in the Personal Data section on the front of this agreement, which is also identified as the Credit Application.

Lawfulness of Funds. The funds the Customer will use to pay for and secure the obligations undertaken under this agreement are of lawful origin under the Federal Law for the Prevention and Identification of Transactions with Illegally-Obtained Funds.

Consent. Prior to signing this agreement, the Customer reviewed the information and had the opportunity to verify the content and legal scope of the rights and obligations contained in this agreement, as well as of any documents, charges and/or fees arising from entering into it, and the Customer agrees to the following:

CLAUSES

First. Opening and Credit Limit

The Commercial Entity conducts the analysis and verification of the Client’s creditworthiness, payment capacity, and the information provided by the Client in order to grant one or more Credit Lines (as such term is defined below), each of which may be independently selected by the Client through the Platform and denominated, either simultaneously or individually, in any of the following types of currencies or assets: Virtual Assets supported by the Commercial Entity, including, without limitation, stablecoins such as USDc and/or EURc (“Virtual Assets” or “Virtual Asset”) (hereinafter, the “Credit” and/or “Credit Line,” interchangeably).

Each Credit Line enabled by the Client shall constitute an independent credit facility with its own balance, interest rate, statement closing date, and account statement, and shall hereinafter be referred to individually as the “Credit” or “Credit Line,” in accordance with the General Law of Negotiable Instruments and Credit Transactions.

The activation of each Credit Line shall be subject to operational and technological availability, the eligibility criteria in effect from time to time, applicable security policies, and applicable law, including the provisions of the Monetary Law of the United Mexican States.

Each Credit Line shall be independent from the others. The Client’s obligations arising from each Credit Line shall be denominated, calculated, and settled in the currency or Virtual Asset applicable to that Credit Line. Where a Credit Line is denominated in Virtual Assets, the corresponding obligations shall be expressed in the selected Virtual Asset. In such case, the Client acknowledges and agrees that Virtual Assets, including stablecoins, do not constitute legal tender in Mexico under the Monetary Law of the United Mexican States and are not considered foreign currencies by the Mexican financial authorities. The Client may activate up to two (2) Credit Lines simultaneously, one for each available currency or Virtual Asset, subject to the Commercial Entity’s separate approval of each Credit Line.

The choice of asset will be subject to operational and technological availability, current eligibility criteria, security policies, and applicable regulations, including the Monetary Law of the United Mexican States. When the Credit Line is denominated in Virtual Assets, the obligations will be expressed in the chosen Virtual Asset; in such case, the Customer acknowledges and agrees that Virtual Assets (including stablecoins) do not constitute legal tender in Mexico under the Monetary Law of the United Mexican States, nor are they considered foreign currency by Mexican financial authorities.

Credit Overdraft. The Commercial Entity may temporarily authorize an overdraft on the Credit Line for the benefit of the Customer and/or additional cardholders, based on credit behavior, unless the Customer has expressly restricted this. The overdraft will not generate any fee for the Customer; accordingly, the Customer acknowledges and agrees that it will be responsible for any draw made on the Credit.

Credit Increase. In order for the Credit Line to be increased, the Customer must maintain appropriate use and favorable credit behavior. On that basis, the Commercial Entity will inform the Customer of the applicable increase, whether verbally, in writing, by phone, through the Platform, or through any other legally accepted electronic means, which will be disclosed through the Platform and will constitute the Credit Line; for these purposes, the Customer expressly accepts, by means of this instrument, any increase offered by the Commercial Entity. The Customer may decline to accept it within the agreed times and terms, using the previously agreed means. Notwithstanding the foregoing, the Customer may revoke such consent and cancel the granted increase by following the procedure set forth on the Platform, no later than the cut-off date indicated in the Account Statement for the month in which the increase was applied (which contains the detail and breakdown of all account activity for the relevant period) (the "Account Statement"). If, after the increase is applied and before the cut-off date, the Customer makes any use of the Card, the Customer will be deemed to have accepted the increase.

The amount or Credit Line approved by the Commercial Entity does not include ancillary amounts of the Credit consisting of interest and fees set forth in clauses Ninth and Tenth of this agreement, when such amounts arise from a breach of the obligations agreed herein.

The Customer may select, through the Platform, the currency or Virtual Asset in which it wishes to denominate its Credit Line, from among the options the Commercial Entity enables from time to time, which may include: (a) USDC or another stablecoin backed by U.S. dollars, a stablecoin-type Virtual Asset pegged to the U.S. dollar; (b) EURc (EUR Coin), a stablecoin-type Virtual Asset pegged to the euro. The Customer may change the denomination currency of its Credit Line on the Platform, subject to operational and technological availability and applicable regulations. When the Customer makes such a change, prior Draws will remain denominated in the original currency or Virtual Asset until settled; new Draws will be made in the currency or Virtual Asset in effect at the time of the draw. The Commercial Entity may reject, limit, suspend, or require substitution of the selected currency or Virtual Asset when it ceases to be eligible or when enabling it is not possible under then-current criteria, without this constituting a breach by the Commercial Entity.

Second. Credit Card

For the purposes set forth in this Agreement, the Commercial Entity will grant the Customer the Credit, which will invariably be linked to the credit card issued in the Customer's name (hereinafter, the "Card," which term includes, interchangeably, in singular or plural, the Physical Card, Digital Card, or Virtual Card). The Card is the principal means of drawing on and identifying the Credit, such that any draw, charge, or transaction made with the Card (physical, digital, or virtual) will be deemed made against the Credit, under the terms of this agreement.

Responsibility for and Use of the Card. Use of the Card must comply with the terms and conditions set forth in this agreement. The Card will remain in the exclusive, personal custody of the Customer, who will be liable to the Commercial Entity for any misuse, including, without limitation, cases of loss, theft not reported as set forth later in this agreement, or any draw on the Credit made through this Card and/or through additional cards previously requested and authorized by the Customer.

Means of Drawing on Credit. The Commercial Entity will issue one or more Cards in the Customer's name, enabled as a means of payment, which may be used at physical or digital merchants (hereinafter, the "Merchants"). The Card may be issued in physical, digital, virtual, and/or any other legally accepted format, as well as Additional Cards (as defined below) in the same or different formats linked to the Credit, which will be enabled as a means of payment; they will be for personal, non-transferable use, and through the Card the Customer may draw on the Credit, in whole or in part, up to the authorized limit.

(i) Physical Card. The Customer may request, at any time through the Platform, the issuance of a physical Credit Card. The Commercial Entity will issue a personal, non-transferable Physical Card in the Customer's name, through which the Customer may draw on or access its Credit Line. The Physical Card may be made of plastic, metal, or any other material the Commercial Entity determines.

The Physical Card will be sent and delivered, in deactivated status, to the address designated by the Customer. The Physical Card may only be used once activated. To activate the Physical Card, upon receipt the Customer must complete activation through the Platform by logging in with its access credentials and/or biometric authentication, as applicable.

The Physical Card will at all times remain the property of the Commercial Entity. Accordingly, the Commercial Entity reserves the right to replace it, request its return at any time, or retain it, whether directly or through affiliated merchants or automated teller machines (ATMs). The Commercial Entity will notify the Customer of such action and its reasons, and the Customer will have the opportunity to submit a clarification, inquiry, or complaint through the means and procedures the Commercial Entity has communicated.

The Commercial Entity will notify the Customer, through the Platform and/or the email address designated by the Customer, of any replacement and/or renewal of the Physical Card. A replaced Physical Card will become inactive once its validity period ends.

The Customer may activate, block, and unblock the Physical Card through the Platform.

(ii) Virtual Card. The Customer may request, at any time through the Platform, the issuance of one or more virtual or digital cards, which will be personal and non-transferable; each is an additional means of drawing on the Credit besides the Physical Card, is likewise linked to the Credit Line, and its issuance and use is available only on the mobile Platform (the "Virtual Card"). Once issued, the Virtual Card will be active for use. The Customer may block and unblock the Virtual Card through the Platform.

The Virtual Card will be generated and activated, and will be available on the Platform for use at online merchants and/or participating establishments, as applicable. The Customer may also block and unblock both the Physical Card and the Virtual Card(s) through the Application.

The Customer acknowledges and agrees that, for the operation of the Credit Card, the Commercial Entity may enable one or more virtual cards associated with the Account or the Card. Such Virtual Cards may be issued, replaced, suspended, or cancelled at any time at the Customer's request, through the channels the Commercial Entity has enabled for that purpose. Issuance or cancellation of a Virtual Card will not affect the term of the Agreement or the obligation to pay for transactions previously authorized with that Virtual Card.

If the Customer submits a request to terminate its Credit Card, it must refrain from using the Cards as of the date such request is made. The Customer acknowledges that the Commercial Entity may not close the Credit Card if there are pending transactions or outstanding balances.

(c) Authentication Method. To use the Physical Card, the Customer must generate a PIN through the Platform, which will be linked to that Card. The PIN constitutes an Authentication Method by which the Commercial Entity will verify the Customer's identity when using the Physical Card and/or Virtual Card. When the Customer uses its Card and correctly enters its PIN, the Commercial Entity will deem the transaction to have been instructed and authorized by the Customer.

Such authentication method and/or record will be used to request and carry out transactions linked to the Credit or to document any other transaction arising from this Agreement; on that basis, the Parties acknowledge and agree that the PIN and/or Biometrics, as well as use of the Physical Card and/or Virtual Card and/or any Authentication Methods, will be valid as authentication means. Accordingly, documentary or technical records evidencing the PIN and/or Biometrics and/or use of the Card and/or any other Authentication Methods will have full legal effect between the parties, with the same evidentiary value, pursuant to the Federal Civil Code and the Commercial Code, as well as the Federal Consumer Protection Law and the general provisions referred to in the Law for the Transparency and Organization of Financial Services regarding adhesion contracts, advertising, account statements, and transaction receipts issued by commercial entities.

Use of the PIN. The Customer agrees that it will assume responsibility for any transaction made using the PIN; accordingly, it releases the Commercial Entity from any liability for such transactions, unless and until a notice of theft, loss, or cancellation of the PIN is submitted under clause Fourteenth.

Use of the Chip or Contactless. The Parties agree that, when a transaction is authenticated at a terminal or point of sale by means of the Card's integrated microcircuit (hereinafter, the "Chip" or "Contactless"), such authentication will replace a handwritten signature; therefore, the corresponding transaction and/or draw will be deemed valid.

Use of Biometrics. The Customer, in accordance with available authentication tools, may use biometric technology to request and carry out transactions related to the Credit.

One-Time Passwords (OTP). The Customer may use various authentication tools to use one-time passwords. Such passwords will be sent by text message or email and will be used to authenticate transactions. The Customer acknowledges that it is responsible for the phone number and email address it has provided to the Commercial Entity, on the understanding that it is the only person with access to them; accordingly, it releases the Commercial Entity from any liability for transactions authenticated by one-time passwords.

If the phone number or email address is compromised, the Customer undertakes to notify the Commercial Entity immediately under the terms set forth in this Agreement. All transactions made prior to such report will be deemed valid and will be the Customer's responsibility.

Based on this clause, the Customer hereby acknowledges and agrees that the use of the PIN, Biometrics, OTP, and any other Authentication Method made available to the Customer by the Commercial Entity, as well as use of the Physical Card and/or Virtual Card, as mechanisms to request and draw on the Credit, will be deemed equivalent to the consent expressed by the Customer's handwritten signature when requesting and making purchases with its Card at Merchants and/or through Electronic Means.

The Customer, by mutual agreement with the Commercial Entity, agrees that the latter may pursue collection of the Credit against the Customer through: (i) judicial and/or (ii) extrajudicial means, as applicable, it being sufficient to present the evidence and/or record of the information provided electronically by the Customer at the time of drawing on the Credit, as set forth in clause Fifth of this Agreement.

Third. Additional Cards

The Customer may request, in writing and through physical, telephonic, and/or electronic means, the issuance of one or more cards in addition to the primary card, chargeable to and based on the Credit, for the Customer's use and benefit (the "Additional Cards"). Issuance of additional cards will be subject to the terms and conditions of the Credit; accordingly, their cancellation will depend on a written request submitted by the Customer, whether by physical and/or electronic means set forth in this Agreement.

The Customer acknowledges and agrees that, if it breaches any of the obligations set forth in this agreement, the Commercial Entity will not authorize the issuance of additional cards while such breach continues. The Customer also expressly agrees that it will be liable to the Commercial Entity for payment of duly substantiated draws on the Credit — i.e., each full or partial use of the Credit Line — (the "Draws") made with the Additional Cards. The Customer agrees that, if the Credit is cancelled under clause Twenty-Fifth, the Additional Cards issued based on it will also be cancelled.

The Additional Cards will be deemed to have the same drawing authority the Customer has designated.

Any reference in this Agreement to the Card will be deemed, without distinction and as applicable, to also refer to the Additional Cards issued under this Agreement.

Fourth. Customer Evaluation and Granting of the Credit

The Commercial Entity will conduct, itself or through third parties, a comprehensive evaluation of the Customer to determine eligibility for entering into and/or drawing on the Credit and for issuance and enablement of the Card (physical and/or virtual), which may include, without limitation, review of information and documentation provided by the Customer, evaluation of place of residence, identity verifications, ability-to-pay analysis, and inquiries to credit information companies under applicable regulations, as well as an assessment of ability to pay and risk according to place of residence.

Based on that evaluation, the Commercial Entity may, in its sole discretion, (i) approve or reject the granting of the Credit and/or the issuance and enablement of the Card; (ii) determine the amount of the Credit Line, applicable conditions, and/or require guarantees or additional information; and (iii) condition the granting or continuation of the Credit and/or Card on satisfying additional requirements. Denial, limitation, or conditioning will not create any liability for the Commercial Entity, nor will it entitle the Customer to indemnification or compensation.

In the event of rejection, the Customer acknowledges that the Commercial Entity is not obligated to disclose the specific evaluation criteria, except for disclosure obligations applicable under current legislation.

Fifth. Methods of Drawing on the Credit

The Customer may use and draw on the Credit in the following ways:

a) General Payments. To pay for goods and/or services purchased at Merchants, the Customer or, as applicable, the additional Cardholders must present the Card and, in addition, sign a demand promissory note in favor of the Commercial Entity for each transaction, or sign sales slips, purchase vouchers, or any other similar document accepted by the Commercial Entity. This includes purchase orders for goods and services requested by telephone, as well as transactions in which the Customer used the PIN or that were authenticated via Chip, Contactless, OTP, or Biometrics.

b) Cash Draws.

ATMs: The Customer may draw or withdraw cash, domestically or abroad, in the amount applicable under current regulations and any regulatory provisions issued or determined by competent authorities, using ATMs owned by the Commercial Entity or by third parties providing cash withdrawal services. For Draws made at ATMs, transaction authentication will be performed using the PIN, without the need to sign any document. The Customer acknowledges and agrees that any fee, surcharge, or charge imposed by the ATM or its operator for cash withdrawals, balance inquiries, or other transactions will be borne by the Customer, as set by such third parties; the Commercial Entity does not set or charge such fees.

Through physical or digital means: Cash Draws made by the Customer at Merchants or through automated, digital, or electronic means comprise those made for the purpose of drawing a specific amount of the Credit, in accordance with what the Commercial Entity has established or agreed with the Customer within national territory.

The Commercial Entity may authorize Cash Draws, and the available amount will depend on the Customer's credit behavior. The Commercial Entity may set the amounts available for cash withdrawal and, as applicable, cancel authorization for this feature, which will be communicated to the Customer through notices at ATMs, in the Account Statement, or through any other legally accepted physical, digital, or electronic means.

c) Recurring Charges. Through payment of recurring, scheduled, and/or auto-debited charges, or other charges the Commercial Entity makes on the Customer's account and instruction, for payment of, without limitation, goods, services, taxes, or other items. The Customer may request, at any time and without any additional requirement, cancellation of recurring charges against the Credit, without liability to the Commercial Entity.

d) Remote Purchases. Through purchases requested by telephone, electronically, or over the Internet from Merchants, in accordance with the terms of the authorization given by the Customer.

e) Access Device (Google Pay and Apple Pay). The Customer may add its Card to its mobile phone (the "Access Device") in order to use Apple Pay or Google Pay to pay for goods and services. Google Pay and Apple Pay, under their own terms, may have access to transaction data necessary to process payments. The Customer must accept the applicable terms and conditions of each service when adding its Card to those digital channels. Such terms are independent of those applicable to the Card.

The Commercial Entity reserves the right to discontinue services through such digital channels. In that case, the Commercial Entity may block, suspend, or restrict use of the Credit Card in those applications, without any liability to the Commercial Entity.

The Customer acknowledges and agrees that Google Pay and Apple Pay services are provided by Google LLC and Apple Inc., respectively, under their own terms and conditions, and that, to use them, the Customer must accept provisions independent of this Agreement. The Commercial Entity will not be responsible for the provision, interruption, or unavailability of services provided by those applications.

f) Miscellaneous Draws. Any other uses or purposes, whether by physical or electronic means, that the Commercial Entity authorizes, always for the Customer's benefit and subject to adequate and clear prior information regarding the various products and services the Customer may draw on, and the Customer's corresponding acceptance.

The various methods of drawing on the Credit may be enabled, modified, suspended, or disabled from time to time, based on operational and technological availability, security policies, and applicable regulations, as determined by the Commercial Entity.

Sixth. Credit Plan Types

The Commercial Entity may offer the Customer, at its sole discretion, different arrangements or plans to finance purchases of goods and/or services at Merchants, through physical or electronic means. The Commercial Entity will at all times have the right to enable, modify, suspend, cancel, or discontinue offering any such plan, in whole or in part, at any time and without liability, according to its own criteria and applicable regulations.

The conditions applicable to each plan, including benefits, costs, fees, and interest, will be communicated to the Customer through the Platform and/or the Account Statement.

Among the plans the Commercial Entity may offer, without any obligation to offer or keep them available at all times, are: a budget-type or revolving plan, which the Customer may pay in a single interest-free installment or, as applicable, pay partially, generating the corresponding interest; interest-free-months plans, under which the purchase is paid in interest-free monthly installments according to terms determined by the Commercial Entity, and which, in the event of default, may lose their "interest-free months" status and generate applicable charges; fixed-rate or fixed-installment plans, under which the purchase is paid in a set number of installments at a previously disclosed rate, and which, in the event of default, will generate applicable charges; and deferred plans, under which the charge is billed on an agreed future date, and if the Customer does not pay when the charge becomes due, applicable charges will be generated under this agreement.

The Commercial Entity may offer other additional plans and will inform the Customer via the Platform or any other means. Purchases made under each plan will be identified in the monthly Account Statement.

Seventh. Payment Obligation

The Customer undertakes to cover, without need for prior demand, any draw made against the Credit by the Customer itself. The Customer also assumes the obligation to pay the taxes, interest, and fees set forth in this agreement.

In addition, the Customer is not relieved of its payment obligation in the event of a complaint or clarification arising regarding the quantity, quality, or timeliness of the provision of services or delivery of goods purchased by the Customer through the draw on the Credit.

The Commercial Entity will have the authority to cancel, suspend, or otherwise limit, in any manner, Draws made against the Credit Line granted under this agreement.

Eighth. Payment of the Credit; Minimum Payment; Ordinary Interest; Prepayments

The Customer undertakes to pay the Commercial Entity the amount of draws made against the Credit, as well as the interest, fees, taxes, and other charges generated under this Agreement, at the place and by the means the Commercial Entity communicates to the Customer. Payments will be subject to the following:

a) Draws within the monthly billing cycle (payment to avoid generating interest). The Customer may cover the total amount of Draws made in each monthly period within 20 (twenty) calendar days from the day following the Cut-Off Date; in that case, no ordinary interest will accrue in favor of the Commercial Entity with respect to those Draws, under the terms applicable in this Agreement.

b) Monthly minimum payment. To keep the Credit current, the Customer may pay the Commercial Entity, at minimum, the amount corresponding to the minimum payment applicable to the outstanding balance for the respective monthly period (the "Minimum Payment"). The Minimum Payment will be calculated on the Cut-Off Date and will be the greater of the following amounts:

1. The sum of: (i) 1.50% (one point fifty percent) of the outstanding principal balance corresponding to the revolving portion of the Credit as of the statement's Cut-Off Date, excluding interest for the period and Value Added Tax (VAT), plus (ii) such interest and VAT, plus (iii) any fees accrued and due during the period, plus (iv) any past-due, unpaid Minimum Payment from prior periods;

2. The sum of: (i) 1.25% (one point twenty-five percent) of the amount of the Credit Line, plus (ii) any past-due, unpaid Minimum Payment from prior periods.

The amount of the Minimum Payment will be communicated to the Customer through the Platform and the statement corresponding to each period. The Customer may make payments in any amount between the Minimum Payment and the full statement balance.

The statement balance not covered by the Customer by the Payment Due Date will be subject to financing and interest at the rate set forth in Clause Ninth of this Agreement.

The Commercial Entity reserves the right to suspend, limit, or cancel the Credit Line if the Customer repeatedly fails to pay the Minimum Payment or any other payment, according to criteria the Commercial Entity determines in its sole discretion and without need for prior notice.

c) Payments in addition to the Minimum Payment. In addition to the amount determined as the monthly Minimum Payment, there will be added, as applicable, the amounts of interest, fees, taxes, and any other charges generated under this Agreement that are accrued and unpaid as of the Cut-Off Date.

d) Payment dates and maximum term. Payment dates for the Credit will fall within 20 (twenty) calendar days from the day following the Cut-Off Date. The Customer may check the Payment Due Date on statements and/or the Platform, or by any other means agreed with the Commercial Entity. If that date falls on a non-business day, payment may be made without any additional charge on the next business day.

e) Missed payments and early acceleration. If payments are not made timely under the terms of this clause, the Commercial Entity will be entitled to declare the entire outstanding balance due and payable early and, accordingly, demand full payment of the amount drawn by the Customer on the Credit, without prejudice to late-payment interest, fees, and other charges applicable under this Agreement.

f) Prepayments. At any time, provided the Customer is current on payment of amounts drawn under its Credit Line, the Customer may make prepayments through the Platform. Prepayments mean partial or full payment of the outstanding balance before it becomes due. Every prepayment will be applied solely to the outstanding principal balance, provided the Customer is current on payment of: (i) VAT, if applicable; (ii) accrued ordinary interest; and (iii) as applicable, any fees owed. Notwithstanding the foregoing, for operational purposes, prepayments may be reflected and applied on the next Cut-Off Date, in accordance with the Commercial Entity's recording processes and this Agreement.

g) Means of payment. The Customer acknowledges and agrees that the Commercial Entity may accept the following as means of payment for the Credit, depending on the currency or Virtual Asset in which it is denominated: (i) when the Credit Line is denominated in Virtual Assets: through the sale of eligible Virtual Assets held in the Customer's wallet with the same Commercial Entity, applying the resulting amount to the outstanding balance; such payments will be credited once the sale transaction is executed and the funds are available and correctly applied to the Customer's account, subject to applicable operational, settlement, pricing, and processing timeframes; and/or (ii) in any case, through other available payment methods the Commercial Entity enables from time to time, including, without limitation, authorized payment providers, provided applicable rules based on the currency of the Credit and current regulations are observed. When payment is made in a currency different from that in which the Credit is denominated, conversion will be made at the prevailing market exchange rate on the crediting date, as determined by the Commercial Entity, and such conversion may generate additional charges as disclosed on the Platform.

If the Customer does not have a sufficient credit balance to cover the corresponding payment, the Customer acknowledges and agrees that this does not release it from its payment obligation, and it must make payment through any of the payment methods set forth in this clause.

Ninth. Interest

As a result of use of the Credit Line made available to the Customer, the Customer acknowledges, agrees, and undertakes to pay the Commercial Entity the interest generated as follows:

a) Annual interest rate:

- For a Credit Line in USDc: 18% (eighteen percent)

- For a Credit Line in EURc: 18% (eighteen percent)

b) Ordinary interest. This interest constitutes the finance cost for use of the Credit. It will be determined based on the outstanding balance as of the cut-off date, applying the applicable ordinary interest rate.

The applicable annual ordinary interest rate will be fixed, and interest will be calculated by multiplying the outstanding balance by the annual interest rate agreed at the time this Agreement was entered into, divided by 12 (twelve). The resulting interest amount will be subject to VAT, where applicable. In no case will advance payment of interest be required, only interest for periods already elapsed.

The outstanding balance as of the cut-off date will equal the outstanding balance from the prior period, plus interest generated, plus purchases and draws made during the period, minus payments made during the period. The outstanding balance from the prior period is the amount shown on the prior Account Statement that was not paid before its due date.

c) Total Annual Cost (CAT). For purposes of this agreement, "CAT" means the total annual financing cost determined under the general provisions issued by Banco de México, pursuant to the Law for the Transparency and Organization of Financial Services, expressed as an annual percentage that, for informational and comparative purposes, incorporates all costs and expenses inherent to credits, loans, or financing. The CAT applicable to the Credit under this agreement will be as indicated on the cover page, and the Commercial Entity will update it monthly and inform the Customer of the current CAT in its Account Statement.

Tenth. Fees

The Customer undertakes to pay the Commercial Entity the applicable fees for the items indicated below, on the understanding that each fee may vary according to the rate the Commercial Entity has established for each item and that is in effect at the time or during the period in which such fee applies. If fees are modified, the Commercial Entity will notify the Customer at least 30 (thirty) calendar days before the date the changes take effect, through a notice given by any of the following means:

1. In the Account Statement sent to the Customer in the month immediately preceding the fee change taking effect.

2. In the credit section of the Platform, provided the Customer has a registered account.

3. By any other physical or electronic means the Commercial Entity designates for that purpose.

If the Customer disagrees with the new fees, it may terminate this agreement as provided herein. Use of the Credit after the notice implies the Customer's express consent to the fee modifications.

The fees and expenses the Commercial Entity may charge the Customer are as follows (amounts per the Schedule/Table of Fees and Expenses):

(i) Annual fee: 199 USDc-stablecoins, payable in the Virtual Asset or currency of the Customer's Credit Line, according to the official conversion disclosed on the Platform.

(ii) Replacement, reissuance, or substitution of the Card and/or cards of additional Cardholders: 75 USDc (or its MXN equivalent), payable in the Virtual Asset or currency of the Customer's Credit Line; except for the first additional card, which will be free of charge.

(iii) Use of ATMs or third-party networks: 3% + VAT, plus any charges from the owners or operators of such ATMs or networks.

The amounts of such fees and charges may be set as a percentage, a fixed or variable amount, or with reference to the UMA (daily value) or its equivalent in national currency, as applicable, and may depend, among other factors, on the financing plan chosen by the Customer, the channel used, the type of transaction, the merchant or third party involved, and service availability. The Commercial Entity may update, modify, establish, or eliminate fees and charges at any time, to the extent permitted by applicable regulations, and will inform the Customer through the means set forth in this agreement (including the Platform and/or the Account Statement).

The Customer acknowledges and agrees that the Commercial Entity may charge the Customer's Credit account for any applicable fees, in the amounts generated in connection with the items set forth in this clause. If any of the fees indicated is modified and the Customer disagrees, the Customer may request cancellation of this agreement within 60 (sixty) calendar days following the effective date of such modifications, after fully settling any pending balances owed on the Credit.

Eleventh. Application of Payments to the Credit

Payments made as provided herein will be credited according to the payment method used. Notwithstanding the foregoing, the Commercial Entity may credit the payment to the Customer's account on an earlier date, except that, if the Customer submits a clarification for unrecognized charges and the Commercial Entity does not receive the payment amount, the Commercial Entity will charge the Customer's account for the amount not received and, for all purposes, that payment will be deemed not to have been made, with the corresponding consequences.

The foregoing applies without prejudice to charges generated by payment default under this agreement. Payments will be applied in the following order of priority: 1) to payment of Value Added Tax and/or any other applicable tax; 2) to payment of ordinary interest; 3) to payment of fees under clause Tenth, in that order; and 4) to payment of draws made on the Credit Line, settling the oldest first. The Credit Line will be restored in the proportion corresponding to the payment made by the Customer, as of the date the payment is credited.

If the Customer pays its account by electronic transfer, it will be the Customer's responsibility to ensure the payment is actually received by the Commercial Entity no later than the payment due date indicated in the Account Statement, in order to avoid generating the interest and fees set forth in this agreement.

Twelfth. Overpayments and Credit Balances

If the Customer and/or additional Cardholders make payments to the Credit in an amount exceeding the outstanding balance, only the Customer may draw on the excess amounts through any of the drawing methods set forth in this agreement, except for draws or restrictions subject to any restriction under the terms set forth in this Agreement. This is because the Credit does not constitute a savings instrument; accordingly, balances resulting from overpayments will not generate returns in the Customer's favor.

Thirteenth. Collateral

As a condition for the issuance and continued use of the Credit, the Customer must maintain certain eligible assets in its name with the Commercial Entity and/or its business partners, including, without limitation: (i) sufficient eligible Virtual Assets held in a Virtual Assets account with the Commercial Entity; and/or (ii) sufficient eligible assets held through a regulated broker-dealer (or any successor or affiliated brokerage/custody partner designated by the Commercial Entity), provided such intermediary is not located in Mexico (the "Wealth Account"); and/or Customer funds in domestic or foreign currency that, under the terms of this Agreement, are accepted as collateral by the Commercial Entity and held in the account, medium, or channel it designates (including, where applicable, through third parties). The collateral will attach to the balance of such funds and, where applicable, to accessory rights, under the terms of the Agreement ("Local Currency Funds") (collectively, the "Collateral").

The Customer may, as applicable, choose which of the foregoing sources will be used as Collateral, as enabled by the Commercial Entity from time to time. However, the Commercial Entity will not be obligated to liquidate any specific Collateral in any particular order and may, in its sole discretion, determine which assets to liquidate, when, and in what amounts.

The Collateral will secure all obligations arising from the Credit Card and the Credit, including outstanding principal, interest, fees, charges, and any other amount owed. The Collateral must at all times maintain a value greater than the amount the Commercial Entity requires to support the Customer's approved Credit Limit, as determined by the Commercial Entity in its sole discretion.

The Commercial Entity may dynamically adjust the Credit Limit (either increasing or decreasing it) during the credit cycle to reflect changes in the value, composition, volatility, liquidity, or risk profile of the Customer's portfolio and/or the Collateral.

The Commercial Entity may require additional Collateral, restrict access, impose holds, suspend transfers or withdrawals, or liquidate any portion of the Collateral, as necessary to: (i) maintain the required collateral coverage, (ii) satisfy amounts due, (iii) manage market volatility and liquidity risks, and/or (iv) cover applicable fees, costs, taxes, or other charges. In any case, the Customer will be notified of the need to post additional Collateral, including, as applicable, the possibility of limiting the Card's functionalities.

If the value of the Collateral falls below the required amount, the Commercial Entity may suspend, limit, restrict, or terminate the Customer's ability to use the Card and/or access to the Credit Line until the shortfall is cured, as well as exercise any other action permitted under applicable law and these terms.

The Customer acknowledges and agrees that the Collateral secures payment and performance of all of the Customer's present and future obligations arising from its Card and the associated Credit Line.

The Customer grants the Commercial Entity a continuing security interest in, and full control over, the Collateral, including its renewals, increases, proceeds, modifications, substitutions, and replacements.

a) Use of Virtual Assets as Collateral. To the extent the Collateral includes eligible Virtual Assets held in any account or product of the Commercial Entity, including without limitation its regular account and its yield-bearing account ("Virtual Assets Account"), the Customer acknowledges and agrees that the Commercial Entity may, at its sole discretion and to the extent necessary to support issuance, maintenance, and operation of the Customer's Card and Credit Line:

(i) assign, transfer, pledge, or make available, in whole or in part, such Virtual Assets to the Commercial Entity or to third-party service providers, custodians, liquidity providers, and/or business counterparties at the Commercial Entity's sole discretion; and

(ii) as applicable, instruct such third parties to hold, safeguard, administer, or control such Virtual Assets in accordance with the Commercial Entity's operational, risk management, and compliance procedures.

Where applicable and permitted under these terms, the Commercial Entity may restrict access to Virtual Assets held as Collateral, including through holds or limitations on withdrawals or transfers, to maintain required coverage or satisfy amounts owed.

The Customer further acknowledges and agrees that the Commercial Entity may act as agent for purposes of creating, administering, and enforcing the Collateral, and may instruct branches to proceed, whether directly or through third parties, or any other affiliate or related entity, on the Customer's behalf and in its name, with the assignment, transfer, pledge, hold, provision, or any other act of disposition regarding its Virtual Assets, so that they may be used as Collateral under these terms.

The Customer acknowledges and agrees that the Commercial Entity will not be liable for losses, delays, interruptions, insolvencies, failures, or other events affecting the Virtual Assets or related services, when such events result from acts or omissions of third parties, networks, protocols, platforms, custodians, or service providers, or from circumstances beyond the Commercial Entity's reasonable control, including technical outages, blockchain congestion, protocol changes, cybersecurity incidents, regulatory actions, or similar events.

b) Use of Additional Assets as Collateral. To the extent the Collateral includes securities, the Collateral will be held and safeguarded by one or more financial service providers, custodians, broker-dealers, clearinghouses, or other regulated providers located in the United States of America and/or other countries outside Mexico, as applicable.

The Customer authorizes the Commercial Entity to designate, replace, and instruct such custodians and third parties regarding the administration, custody, control, restrictions, and enforcement of the Collateral granted.

The Customer further acknowledges and agrees that the Commercial Entity may, at its sole discretion and to the extent necessary to support issuance, maintenance, and operation of the Customer's Credit Card and Credit Line, impose liens, pledge, restrict access, freeze, transfer, liquidate, or enforce rights over such Collateral in order to: (i) maintain required coverage; (ii) satisfy amounts owed or outstanding obligations; (iii) cover fees, costs, or charges; and/or (iv) exercise the remedies provided under these terms and applicable law.

The Commercial Entity will not be liable for losses, delays, interruptions, insolvency, or events affecting the Collateral or custody/brokerage services, when they result from acts or omissions of such third parties or from circumstances beyond the Commercial Entity's reasonable control, including operational failures, cybersecurity incidents, regulatory actions, market closures, or similar events.

The Customer irrevocably appoints the Commercial Entity (and any of its partners, custodians, banks, branches, financial institutions, payment service providers, or other third parties acting on the Commercial Entity's behalf) as its attorney-in-fact, with full power and authority to issue instructions, requests, notices, and other communications on the Customer's behalf regarding the Wealth Account held as Collateral, including to block, impose holds on, restrict, transfer, apply, debit, or otherwise enforce such funds to satisfy any amounts due under the Credit Line, in each case to the extent permitted by applicable law and the operational capabilities of the relevant regulated entity.

By accessing and using the Wealth Account, the Customer acknowledges and confirms having entered into the Account Agreement with the corresponding broker-dealer, available at https://files.alpaca.markets/disclosures/library/AcctAppMarginAndCustAgmt.pdf (the "Broker Agreement"), which expressly authorizes the broker-dealer to grant, create, and enforce rights over assets held in that account as Collateral, authority over which the Commercial Entity may in turn instruct and act in accordance with these terms. Accordingly, the security interest created over the Wealth Account under this instrument and the Broker Agreement will prevail over any asset transfer request, including without limitation transfers initiated through the ACAT (Automated Customer Account Transfer) system, to the extent applicable under current legislation and regulation.

c) Use of Local Currency Funds as Collateral. To the extent the Collateral includes funds denominated in local currency held in custody by a local regulated institution, in Mexico or abroad, as applicable, the Customer acknowledges and agrees that the Commercial Entity may, at its sole discretion and to the extent necessary to support issuance, maintenance, and operation of the Customer's Credit Card and the respective Credit Line: (i) designate, segregate, assign fiduciary rights over, block, pledge, or otherwise declare blocked or unavailable, in whole or in part, such Local Currency Funds as Collateral; and (ii) as applicable, instruct one or more regulated custodians, financial institutions, or payment service providers holding custody of such Local Currency Funds to hold, secure, safeguard, restrict, or otherwise administer such Local Currency Funds in accordance with the Commercial Entity's operational, risk management, and compliance procedures.

Where applicable and permitted under these terms, the Commercial Entity may directly restrict, or agree with third parties to restrict, access to Local Currency Funds held as Collateral, including by imposing holds or limiting withdrawals or transfers, to maintain required collateral coverage or to satisfy amounts due.

The Customer understands and agrees that the Commercial Entity will not be liable for any loss, delay, interruption, unavailability, compromise, insolvency, failure, or other event affecting the Local Currency Funds or related services resulting from acts or omissions of third parties, custodians, banks, payment networks, or service providers, or from circumstances beyond the Commercial Entity's reasonable control, including payment system interruptions, bank holidays, regulatory actions, systemic outages, or similar events.

The Customer irrevocably appoints the Commercial Entity (and any of its partners, custodians, banks, financial institutions, payment service providers, or other third parties acting on the Commercial Entity's behalf) as its attorney-in-fact, with full power and authority to issue instructions, requests, notices, and other communications on the Customer's behalf regarding the Local Currency Funds held as Collateral, including to block, impose holds on, restrict, transfer, apply, debit, or otherwise enforce such Local Currency Funds to satisfy any amounts due under the Credit Line, in each case to the extent permitted by applicable law and the operational capabilities of the relevant regulated entity.

d) Restrictions While the Collateral Secures the Outstanding Balance. The Customer acknowledges and agrees that, while any part of its assets is used as Collateral for its outstanding balance, the Commercial Entity may impose the restrictions it deems necessary or appropriate to preserve the value of the Collateral and maintain required coverage, including, without limitation: (a) limiting or preventing withdrawals, transfers, or draws of funds or assets from its Wealth Account and/or Virtual Assets Account and/or Local Currency Funds; and/or (b) limiting or preventing the purchase, conversion, or exchange of certain assets, including transactions that would reduce the value of the Collateral, increase portfolio volatility, or increase the risk of coverage shortfall; and/or (c) limiting, through fiduciary assignment, the Customer's rights or assets.

e) Authority to Access and Liquidate the Collateral. The Customer irrevocably authorizes the Commercial Entity (and any of its branches, partners, custodians, broker-dealers, platforms, or service providers acting on the Commercial Entity's behalf) to access, hold, restrict, transfer, convert, redeem, sell, and/or liquidate, in whole or in part, the Collateral, when the Commercial Entity determines such action necessary or advisable to: (i) cover any outstanding balance, fees, interest, charges, or other amounts owed under the Credit Line; (ii) cure any shortfall or deficiency in the required value of the Collateral; (iii) respond to market movements, volatility, lack of liquidity, or changes in the value of the Collateral; (iv) exercise the Commercial Entity's rights and remedies in the event of default, suspension, restriction, termination, or account closure for any reason; and/or (v) recover past-due amounts, including those where the Customer is more than 30 (thirty) calendar days past due.

The Commercial Entity may take any such action without prior notice, to the extent permitted by applicable law. Nevertheless, when operationally feasible and reasonable, the Commercial Entity will make commercially reasonable efforts to issue warnings or notices before liquidating Collateral due to a significant decline in its value, except that the Commercial Entity may liquidate immediately and without prior notice when it determines urgent action is necessary to manage risk, prevent further shortfall, or comply with legal, regulatory, or business-partner requirements.

The Commercial Entity is not obligated to liquidate any specific Collateral in any particular order and may determine, in its sole discretion, which assets to liquidate, when, and for what amount.

If the Commercial Entity decides not to exercise, or does not timely exercise, any right to access or liquidate the Collateral, the Customer acknowledges and agrees that: (a) the Commercial Entity does not waive its right to do so later and may exercise it at any time in its sole discretion, to the extent not prohibited by law; and (b) the Customer is not released from performing or paying any obligation related to its account.

The Customer may terminate this Agreement at any time, subject to full payment of all outstanding obligations. If the Credit Line is closed for any reason, the Commercial Entity may immediately apply and/or liquidate, in whole or in part, the Collateral to cover any outstanding balance or other amounts owed, in accordance with applicable law and corresponding operational limitations.

Any remaining Collateral may be unavailable for up to 5 (five) business days after full payment and closure of the Credit Line, depending on processing times, settlement periods, and requirements of third-party partners or custodians.

The Customer will be responsible for any amount owed that exceeds the value of the Collateral.

If any provision relating to this pledge or security interest conflicts with any other agreement applicable to the Customer's Credit Card, the provisions of this clause will prevail solely with respect to the Collateral, the Commercial Entity's rights over it, and related remedies.

Fourteenth. Reporting Theft or Loss

In the event of theft or loss of the Card and/or any other means or device by which a draw on the Credit may be made, the Customer must report such event to the Commercial Entity immediately and within 48 (forty-eight) hours after the event, either through the Platform or through any other means the Commercial Entity makes available for that purpose.

Upon making the report, the Commercial Entity will provide a report or reference number, which will serve as confirmation of the notice given under this clause. Additionally, the Customer must confirm the foregoing in writing within 72 (seventy-two) hours following the theft or loss of the Card or the relevant drawing method, attaching a copy of the police report filed with the Public Prosecutor's Office or, as applicable, with the competent authority abroad.

Notwithstanding the foregoing, the Customer will be responsible for payment of all draws made prior to the above-mentioned report, made with the stolen or lost Card or drawing method, releasing the Commercial Entity from any liability regarding such draws.

The Customer's liability will cease as of the date and time the report referred to in this clause is submitted. The applicable days and hours of service will be those of the Help Center available on the Platform, unless made impossible by force majeure as determined by a competent authority.

Fifteenth. Credit and Personal Information

The parties agree that the Customer may express its consent to these Terms and Conditions, as well as to the services offered by Pier 5 S.A. de C.V., through electronic means such as a PIN.

For Mexican customers or foreign customers residing in Mexico: Pursuant to Article 28 of the Law to Regulate Credit Information Companies (Ley para Regular las Sociedades de Información Crediticia), the Customer, if it accepted this in the corresponding application (which, once signed, forms an integral part of this agreement), authorizes the Commercial Entity and any companies, subsidiaries, affiliates, and/or holding companies that are part of the same economic or business group as the Commercial Entity, as well as companies or entities that directly or indirectly control, are controlled by, or are under common control with the Commercial Entity (hereinafter, collectively, the "Group Companies"), to conduct the investigations they deem necessary regarding the Customer's behavior and/or credit history, including inquiries into its status and report with the Credit Bureau, its economic and employment profile, and any other information of a similar nature, with any authorized credit information company, as many times as the Commercial Entity considers necessary during the term of this agreement. The Customer further represents and formally states that: (i) it is aware of the nature and scope of the information the Commercial Entity and/or the Group Companies will request; (ii) it is fully aware of the use the Commercial Entity and/or the Group Companies will make of such information; and (iii) the Commercial Entity and/or the Group Companies will provide the Credit Information Companies with information regarding the behavior of the credit granted to the Customer under this agreement.

INDEPENDENT SIGNATURE ACCEPTING CREDIT AND EMPLOYMENT INFORMATION

Name of Borrower: ______________________

Signature of acceptance: ______________________

Additionally, the Customer, by its signature, authorizes the Commercial Entity and/or its Affiliated Companies to: (i) request and/or provide various domestic financial institutions with data and documents relating to its identification, as well as information related to its financial situation and credit transactions; (ii) provide information related to its data or its transactions with the Commercial Entity to other companies with which the Commercial Entity maintains business relationships or that are related to the purpose of this agreement; and (iii) allow the Commercial Entity or its Affiliated Companies, themselves or through third parties, to contact the Customer by any means for informational purposes regarding the Credit granted.

Based on the foregoing authorization, the Commercial Entity and/or its Affiliated Companies are released from any liability arising therefrom, except for damages that may result from negligent use of the information.

For customers of other nationalities: To the extent permitted by applicable law, the Customer authorizes the Commercial Entity and any entity that (i) directly or indirectly controls the Commercial Entity, (ii) is directly or indirectly controlled by the Commercial Entity, or (iii) is under common control with the Commercial Entity, including without limitation its affiliates, subsidiaries, holding companies, branches, related entities, and assignees or successors, to obtain, consult, verify, and process information related to the Customer's identity, its economic and/or financial profile, and its credit history (including, as applicable, through credit information companies, credit bureaus, or similar agencies in the Customer's country of residence and/or nationality), for the purpose of evaluating, granting, administering, monitoring, and collecting the Credit.

The Customer also authorizes the Commercial Entity and/or its Affiliates to share, transmit, disclose, and/or report information regarding the Customer's behavior, performance, and payment compliance arising from this Agreement to such companies, bureaus, agencies, and/or authorized information providers, as necessary during the term of this Agreement, and in all cases in accordance with applicable law.

Sixteenth. Processing of Personal Data

By signing this agreement, the Customer authorizes the Commercial Entity to process its personal data as set forth in the comprehensive privacy notice available on the Platform. The Customer also authorizes, by its signature, being contacted by any means for the purpose of receiving promotions, offers, new products, services, and surveys, whether from the Commercial Entity, its affiliated companies, and/or those with which the Commercial Entity maintains a relationship.

If, for any reason, an inconsistency, omission, or discrepancy is noted in the data provided by the Customer when processing the Credit application, the Customer authorizes the Commercial Entity to take the necessary actions to ensure that such information is updated based on the official documents submitted by the Customer. These actions are intended to ensure proper identification of the Customer, facilitate evaluation of the Credit application, monitor the Customer's transactional profile, or, as applicable, comply with applicable legal provisions.

Seventeenth. Prevention of Money Laundering and Terrorist Financing

In compliance with the Federal Law for the Prevention and Identification of Transactions with Illegally-Obtained Funds and other applicable legal provisions, the Customer undertakes to provide the Commercial Entity, truthfully, completely, and timely, with the information and documentation requested, and to keep it duly updated, so that the Commercial Entity can comply with its obligations regarding prevention of transactions with illegally-obtained funds and terrorist financing. In all cases, the Commercial Entity will create a Customer file at the time this Agreement is entered into, in order to fully identify the Customer, which file will be updated at the Commercial Entity's discretion from time to time.

Failure to deliver such information or documentation, delivery of false, inaccurate, incomplete, or outdated data, or unjustified refusal by the Customer to provide or update it, will constitute grounds for rescission of this agreement, without liability to the Commercial Entity and without need for a judicial ruling. In all cases, the Commercial Entity reserves the right not to open a Credit Line for any person who, in its sole discretion, does not satisfy the requirements it has indicated, or who, for any other reason, does not meet, in the Commercial Entity's judgment, any of the criteria the Commercial Entity determines from time to time in light of its interests and compliance with any domestic or international legislation, or its internal policy, at its sole discretion.

Eighteenth. Account Statements

When the Credit account records activity and/or transactions, the Commercial Entity will send, monthly, to the last address designated by the Customer or by any other physical or digital means agreed by the parties, a simplified statement (containing a summary of account activity for the relevant period), indicating charges and credits made during each period and the balance as of the cut-off date, as well as, as applicable, the data necessary to determine interest. The Customer may request, solely for informational purposes, issuance of a simplified statement in any of the languages that may be available on the Platform. In all cases, the only document with official standing will be the statement issued under this Agreement, which will prevail for all legal purposes.

The Commercial Entity will also issue and make available to the Customer, for review at any time, the Account Statement within 15 (fifteen) days following the cut-off date, through the Platform or any other physical or electronic means the Commercial Entity establishes for that purpose. Likewise, when the Card records no activity for a period of 1 (one) year, the Commercial Entity will issue and keep available for the Customer's review its Account Statement through any of the aforementioned means.

Clarifications regarding the Account Statement. The Customer will have 90 (ninety) calendar days from the date of the Credit transaction to dispute any data contained in its Account Statement or to raise clarifications related to the content and operation of this agreement; accordingly, if the Customer does not receive it in time, it must request it from the Commercial Entity so that it may, as applicable, dispute it in time. After that period elapses without objection, the data appearing on the Account Statement will be deemed tacitly accepted, and the entries in the Commercial Entity's accounting records will constitute evidence in its favor. Additionally, the Customer undertakes to cover the balances of its Credit even if, for any reason, it did not receive its Account Statement.

Response time for clarifications. The Commercial Entity will respond to complaints and/or clarifications submitted by the Customer within 45 (forty-five) business days from the formal submission of the complaint.

Balance inquiries. The Customer may check balances, transactions, and Credit activity on the Platform and/or by any other means the Commercial Entity makes available to the Customer for that purpose.

Nineteenth. Judicial Collection Through Account Statements

The Parties acknowledge and agree that the account statements referred to in this agreement may be used as an executory document (documento ejecutivo) for judicial collection, provided they are duly certified with respect to the draw on the Credit made by the Customer.

Twentieth. Copies of Promissory Notes or Account Statements

If the Customer requests a copy of any Account Statement or signed promissory note (voucher), whether domestically or abroad, the Commercial Entity will provide it to the extent possible.

Notwithstanding the foregoing, the Commercial Entity may destroy promissory notes, sales slips, purchase vouchers, unconditional demand payment documents, and any other document evidencing draws on the Credit, signed by the Customer or by additional Cardholders, once six months have elapsed from when they were recorded in the Account Statement referred to in this agreement, and they need only be retained in accordance with regulatory requirements or as ordered by a competent authority.

For clarifications relating to cash draws and purchases made through electronic means, the Commercial Entity will issue a record of the corresponding accounting entry, which will serve as conclusive evidence of the draw on the Credit.

Twenty-First. Modifications to Fees and to the Agreement

The Commercial Entity will be entitled to modify fees and to update the terms and conditions of this agreement, the latter subject to prior registration with the Federal Consumer Protection Agency ("Profeco"). In both cases, the Commercial Entity will inform the Customer at least 30 (thirty) calendar days before the modifications take effect, notifying them in the Customer's next Account Statement and/or through the Platform.

Accordingly, the parties agree that use of the Card after 60 (sixty) calendar days from the effective date of the fees or the updated terms and conditions will be deemed acceptance by the Customer. The Customer's consent, expressed under the terms set forth herein, will release the Commercial Entity from any liability.

If the Customer disagrees with the modifications or updates made by the Commercial Entity, it may request termination of this agreement within 60 (sixty) calendar days after such modifications take effect, provided the Customer settles debts accrued as of the date it requests termination.

Twenty-Second. Recordings

The Customer authorizes the Commercial Entity, if it deems it appropriate, to record telephone conversations or communications through any other means it has with the Customer, including without limitation phone calls, video calls, voice messages, chats, instant messaging, and/or any other digital channel the Commercial Entity has available as an official means of communication, provided the Customer is informed such conversations are being recorded. The Customer acknowledges that such recordings will be the exclusive property of the Commercial Entity and, as applicable, will serve as the means to substantiate validation of draws made by telephone.

Merchants may also have their own validation mechanisms to substantiate the origin of charges through recordings, which will not be owned by the Commercial Entity nor held in its custody.

For purposes of this Agreement, the Parties agree that the official means of communication between the Customer and the Commercial Entity will be solely those expressly indicated in this Agreement and/or those that, as applicable, are disclosed and kept current through the Platform. Accordingly, any communication, notice, notification, instruction, or request made through means other than the foregoing will not be considered official communication nor will it have effect against the Commercial Entity, unless the Commercial Entity expressly acknowledges it through the Platform.

Twenty-Third. Use of the Platform and Electronic Means

The Commercial Entity makes the Platform available to the Customer, through which the Customer may carry out transactions and inquiries related to its Credit, by accessing with a duly registered username and password. Transactions and inquiries the Customer makes on the Platform regarding the Credit will be deemed legally valid and binding between the Customer and the Commercial Entity.

The parties agree that, in substitution of an original handwritten signature, this agreement, as well as any consent, approval, or other related documents, may be signed using electronic, digital, numeric, alphanumeric signatures, voiceprints, biometrics, or any other equivalent form; such means and the records in which they are applied will be deemed, for all purposes — including without limitation civil, commercial, and consumer protection legislation and NOM-151-SCFI-2016 — to have the same force and effect as a handwritten signature.

If the agreement or any related document is signed by electronic or digital means, the parties agree that the formats of the agreement and other documents so signed will be retained by the Commercial Entity. The parties also agree that all information sent by the Commercial Entity to the email address provided by the Customer when entering into this agreement will be deemed delivered at the time it is sent, in accordance with applicable regulations and legal guidelines.

Twenty-Fourth. Assignment

The Customer expressly authorizes the Commercial Entity to assign the rights arising from this Agreement or to discount the credit instruments, as well as documents evidencing debts arising therefrom, without this constituting a novation of this agreement. The Customer authorizes the Commercial Entity to assign or transfer the rights and obligations arising from this instrument or the transactions it documents, which will be notified to the Customer in accordance with applicable regulations through the notice means agreed in this Agreement.

Twenty-Fifth. Term and Termination

This agreement will remain in effect indefinitely. Either party may terminate it at any time by giving notice to the other party through the channels the Commercial Entity makes available for that purpose, without charges or penalties. Termination will take effect on the business day following the day notice is given, unless there are outstanding debts owed by the Customer; in that case, termination will occur once the corresponding payment has been made.

Accordingly, the Commercial Entity will inform the Customer of the amount owed no later than 20 (twenty) business days after the notice is submitted. Once the Customer has paid the full amount owed on its Credit account, including any transaction made prior to the notice, the Commercial Entity will proceed as follows:

1. Confirmation of contract termination: The Commercial Entity will make available to the Customer a document or, as applicable, an Account Statement evidencing the conclusion of the contractual relationship, cancellation of rights and obligations arising from the agreement, and the absence of debts between the parties, with the Customer required to return the Card and, as applicable, any Additional Cards that were issued and delivered.

2. Cancellation of drawing methods: Upon submission of the termination request, the Commercial Entity will block and, accordingly, cancel the Credit Line's drawing methods, unless there are pending balances owed by the Customer, duly substantiated by the Commercial Entity. As of the date the relationship is terminated, the Commercial Entity will deliver to the Customer any existing credit balance, using the same payment method, deducting, as applicable, fees and any other amount that, under the adhesion contract and applicable provisions, is chargeable to the Customer.

3. Cancellation of recurring charges: The Commercial Entity will cancel, without liability, direct debit arrangements for payment of goods and/or services against the Credit. Such cancellation will take effect no later than the business day following the Commercial Entity's receipt of the request; from that point on, charges for that item must be rejected.

4. Cancellation without liability by the Customer: The Customer will have a 10 (ten) business day grace period after signing this agreement to cancel it without liability and without a fee for doing so, provided the Customer has not used or operated the financial products or services contracted.

5. Cancellation subject to confirmation: When the Customer settles Credit debts via electronic funds transfer or electronic applications, cancellation of the Credit will be subject to the entity having certainty of final, irrevocable payment.

Twenty-Sixth. Treatment of Inactive Accounts

The parties acknowledge and agree that Credit accounts with no activity for a period of 1 (one) year from their last use will be considered inactive. Once that period elapses, the Commercial Entity may cancel them without liability.

Credit balance in inactive accounts. The Customer will have 6 (six) months from the account's inactivity to request the return of its credit balance. After that period elapses, the Commercial Entity may dispose of such balance.

Twenty-Seventh. Rescission

The following will be grounds for rescission of this agreement, and, accordingly, the entire outstanding balance of the Credit owed by the Customer will become immediately due:

1. Failure to make timely payment of one or more Credit installments, as well as the corresponding interest, fees, and taxes.

2. If the Commercial Entity detects that the Customer is carrying out irregular transactions constituting an unlawful act or fraud to the detriment of the Commercial Entity.

3. If the Customer breaches its obligations under this agreement.

4. In general, the Customer's breach of any term of this Agreement.

The Customer may request rescission of this Agreement: (a) due to improper charges by the Commercial Entity, provided that, following review, they are declared improper, and (b) due to any breach by the Commercial Entity of the obligations set forth in this Agreement. The foregoing does not release the Customer from paying outstanding balances actually owed by it prior to the rescission.

Twenty-Eighth. Death

The Customer's heirs or executor named in an official document must inform the Commercial Entity of the death no later than 30 (thirty) days after it occurs, upon which the Commercial Entity will terminate this Agreement. Family members and heirs will be responsible for covering the balance owed on the Credit and related ancillary amounts arising from draws made with the Card and/or Additional Cards after the Customer's death.

The Commercial Entity reserves the right to pursue applicable legal actions, including actions to recover amounts drawn or charges made improperly, against anyone who, after the death of the Credit holder, uses the deceased holder's Card and/or any additional cards issued in connection with that Credit.

Once the Commercial Entity becomes aware of the Customer's death, it will be entitled to block and cancel the Card and its Additional Cards. Any credit balance on the Credit, as well as points and balance accrued in the electronic wallet integrated into the Card, are for the Customer's exclusive use; accordingly, such points and balance will be blocked and cancelled in the same manner upon the Customer's death.

Twenty-Ninth. Prevention of Transactions with Illegally-Obtained Funds

In order to prevent acts or transactions involving illegally-obtained funds, the parties acknowledge and agree that they will at all times act in compliance with the Federal Law for the Prevention and Identification of Transactions with Illegally-Obtained Funds. Likewise, the parties must comply, as applicable, with the identification and reporting obligations for vulnerable activities set forth in that law.

Thirtieth. Ongoing Due Diligence

The Customer acknowledges that the Commercial Entity has internal controls aimed at avoiding relationships with third parties linked to unlawful activities. In that regard, the Customer agrees that the Commercial Entity may periodically check lists designating persons, entities, or groups as blocked, sanctioned, or restricted persons (hereinafter, "Prohibited Person(s)").

During the term of the agreement, the Commercial Entity may require the Customer to update its financial, identification, and, as applicable, corporate information, including beneficial ownership data (where applicable), in accordance with applicable regulations and its internal compliance policies. The Customer must provide such information within the time period indicated by the Commercial Entity. Omission, falsity, inconsistency, or refusal to provide information will be deemed a material breach and will result in termination of the agreement without liability to the Commercial Entity.

Based on the results of audits and/or reviews conducted on the Customer, if the Customer appears on such lists, the Commercial Entity may rescind the contractual relationship without liability and without need for a judicial declaration, and may cancel the credit granted and/or withhold pending balances. The foregoing will apply in particular when the Customer or its beneficial owners (if any) become a Prohibited, blocked, or sanctioned Person, or for any reason are included on any applicable list under Prevention and Identification of Transactions with Illegally-Obtained Funds and Terrorist Financing regulations (the "List of Prohibited Persons"). The Customer waives any claim against the Commercial Entity for direct or indirect harm resulting from its inclusion on such List of Prohibited Persons.

Thirty-First. Change of Account Number

The parties agree that the terms and conditions of this agreement will govern the Credit relationship regardless of the number under which the Credit account is administered; accordingly, such terms will remain in effect and applicable even if the account number of the Card or Additional Cards originally assigned to the Customer is changed due to theft, loss, or any other cause.

Thirty-Second. Miscellaneous Provisions

Optional Insurance. The parties agree that entering into the Credit does not include any insurance; however, the Customer may purchase insurance and/or assistance plans from third parties with which the Commercial Entity has a business relationship. Such products must be contracted independently of this Agreement, and payment may be made through recurring charges to the Credit. Cancellation of such insurance and/or assistance plans does not result in cancellation of this Agreement.

Delivery of the Copy. Upon signing this Agreement, the manner of delivering a copy will depend on the channel through which the Credit was requested; if the request was made on the Platform, the Commercial Entity will make a copy available to the Customer on the Platform.

Applicable Provisions. This agreement is entered into and interpreted pursuant to: (i) the Federal Consumer Protection Law; (ii) the Law for the Transparency and Organization of Financial Services; (iii) the general provisions referred to in the Law for the Transparency and Organization of Financial Services regarding adhesion contracts, advertising, account statements, and transaction receipts issued by commercial entities; (iv) the General Law of Negotiable Instruments and Credit Transactions; and other applicable legal provisions on the subject.

Thirty-Third. Registration of the Agreement

This agreement is registered with the Public Registry of Adhesion Contracts of the Federal Consumer Protection Agency as indicated on its cover page. Any variation of this agreement to the consumer's detriment, relative to the registered adhesion contract, will be deemed not to have been made.

Thirty-Fourth. Clarifications with the Commercial Entity

a) Clarifications, inquiries, complaints, and claims. The Customer may submit clarifications, inquiries, complaints, and claims through the Help Center available on the Platform. To initiate any of the foregoing procedures, the Customer must provide, through the Help Center on the Platform, at least the following information: full name; phone number and email address associated with its Card; and a description of the matter or issue.

The Customer must submit its claims, clarifications, or complaints within 90 (ninety) calendar days (the "Claim Period") from (i) the date of the disputed transaction, (ii) the billing event the Customer believes affected it, or (iii) the cut-off date of the corresponding Account Statement. Under the terms of this Agreement, the Customer may submit a clarification when it requires an explanation regarding transactions or services offered or contracted through the Platform. The Customer may submit a claim when it identifies charges applied to its Card that it does not recognize as its own. Until the applicable claim is resolved under the procedure set forth in this clause, the Commercial Entity will not report amounts subject to clarification or claim as past due to credit information companies. The Customer may submit claims for charges made to its Card under the terms set forth in this clause. However, if the Customer decides to file a lawsuit before a judicial authority or submit its claim to the Federal Consumer Protection Agency, the procedures described herein will cease to apply from the moment the Customer resorts to those forums.

b) Claims regarding Card charges. If the Commercial Entity has records of transactions made with the Card and the Customer does not recognize a charge, it may submit a claim through the Platform within the 90 (ninety) calendar-day dispute period. Within a reasonable period and in accordance with applicable regulations, counted from submission of the claim, the Commercial Entity will notify the Customer, through the Platform, of receipt of the claim, including at least: the scope of the Customer's liability, the date and time of the claim and of the disputed transaction, the merchant name, the acquirer name, the disputed amount, and the claim's file or unique reference number. Within a reasonable period and in accordance with applicable regulation, in banking business days after the claim is submitted, the Commercial Entity will make a provisional credit to the Card for the disputed amounts. Such credit will not be made if, within the same period, the Commercial Entity provides the Customer information demonstrating that the disputed charges correspond to transactions authenticated using one of the Customer's authentication factors, unless there is evidence that the charge resulted from an operational failure. If a credit was made for an unrecognized charge and it is subsequently established that the transaction was made using the corresponding authentication mechanisms, the Commercial Entity may reverse that credit.

c) Loss or theft. In the event of theft or loss of the Card, access device, and/or authentication factors, the Customer must notify the Commercial Entity immediately under the terms of this Agreement. The Customer will be liable for losses related to the Card when: (i) it acts fraudulently; (ii) it uses the Card in violation of this agreement; (iii) it fails to submit the corresponding notice through the Platform; or (iv) it acts negligently in safeguarding security data, credentials, and codes associated with its Card.

d) Claims before PROFECO. The Customer may at any time submit claims, clarifications, inquiries, and complaints to Profeco, located at Av. José Vasconcelos No. 208, Colonia Condesa, C.P. 06140, Alcaldía Cuauhtémoc, Mexico City; by phone at 55 5568 8722 and 800 468 8722; by email at denunciasprofeco@profeco.gob.mx; or via its website at www.profeco.gob.mx. The Customer also has the right, at any time, to state before Profeco's Public Registry to Avoid Advertising (Repep) its refusal to receive advertising or promotional information about products and services via internet, phone, and/or in person.

e) Assistance and support. The Customer may contact the Commercial Entity at any time through the Platform, twenty-four (24) hours a day, seven (7) days a week. The Commercial Entity will communicate with the Customer through the Platform or via the email address provided during registration. To address any matter or concern, the Customer may contact the Commercial Entity through the Help Center available on the Platform or, if unable to access the application, by email. The Commercial Entity also makes available to the Customer, on its website, the official accounts of its social media channels for reference.

Thirty-Fifth. Limitation of Liability

The Commercial Entity will assume no liability if Merchants refuse to accept the Credit Card as a means of payment. Likewise, the Commercial Entity will in no case be liable for the quality, quantity, or any other aspect related to goods and/or services purchased through use of the Credit Card granted under this Agreement, since the Card functions solely as a means of payment.

Thirty-Sixth. Blocking the Credit Card

Based on a risk assessment, the Commercial Entity may block the Credit Card in any of the following circumstances, which are illustrative and not exhaustive, and, as applicable, following the procedure set forth in this Agreement: (a) in compliance with an order issued by a competent authority; (b) upon detecting irregular activity related to the Credit Card or its access instruments; (c) upon identifying unusual and/or relevant transactions under the Commercial Entity's anti-money laundering policies; (d) for security and fraud prevention reasons; (e) for misuse of the Cards or their Authentication Factors; (f) for late or missed payments; (g) upon request for termination of this Agreement; (h) for exceeding the authorized Credit Line; (i) for past-due debts; (j) for breach of obligations arising from any other product contracted with the Commercial Entity; and (k) for any other cause set forth in this Agreement.

Thirty-Seventh. Early Termination at the Customer's Request

The Customer may request early termination of this Agreement at any time through the Application. For this purpose, the Commercial Entity will verify the authenticity of the Customer's identity and will provide a confirmation and reference number evidencing receipt of the termination request.

The Customer also agrees that the Commercial Entity may: (i) cancel the access instruments linked to this Agreement as of the date the termination request is submitted; (ii) reject any draw made after cancellation of the access instruments, with no new charges to be instructed or authorized after such cancellation, except those already generated previously; and (iii) cancel, without any liability, recurring charge services, including direct debits, as of the date of the termination request, regardless of who retains the respective authorizations.

The Commercial Entity will terminate the Agreement on the business day following receipt of the request, provided there are no outstanding amounts due. If there are debts, the Commercial Entity will communicate, no later than the business day following receipt of the request, the outstanding balance as of the date of the request, which will be available for review through the Application. Once the Customer settles the full amount owed, this Adhesion Agreement will be terminated, it being understood that full payment of any amount owed is a necessary condition for termination. Until the total outstanding balances are settled, termination will not take effect; nevertheless, the Commercial Entity will refrain from generating additional charges, except those already generated but not yet reflected, as well as additional charges and interest accruing until the Customer settles the outstanding balance. Accordingly, the Customer will retain the same Payment Due Date and conditions existing before the termination request.

Once termination has occurred under the foregoing paragraphs, the Commercial Entity must: (i) as applicable, deliver any credit balance on the date termination is completed, first to the wallet the Customer maintains with the Commercial Entity and, second, to the bank account designated by the Customer; and (ii) as applicable, report to credit information companies that the account is closed with no debt, within the period set forth in the Law to Regulate Credit Information Companies. If an additional product or service was contracted that is necessarily linked to the principal product, such that it cannot continue without it, termination of this instrument will also be deemed to terminate such additional products or services.

Thirty-Eighth. Default and Early Acceleration of the Outstanding Balance

The Commercial Entity may, in its sole discretion, declare the payment term for amounts owed, as well as interest and contractual and legal charges, due early, without need for judicial demand, if the Customer breaches any obligation contained in this Agreement, or in any of the following circumstances, upon prior notice:

1. If the Customer fails to make, fully and timely, one or more payments it owes under this Agreement, whether of principal, interest, fees, or any combination thereof, 20 days after the Account Statement closes.

2. If the Customer faces judicial, administrative, tax, or other conflicts or proceedings that materially affect its ability to pay, as determined by the Commercial Entity.

3. If bankruptcy, suspension of payments, or insolvency proceedings are initiated against or by the Customer.

4. If falsity, inaccuracy, or concealment is established in the information provided to the Commercial Entity prior to granting the Credit Card, and this, in the Commercial Entity's judgment, resulted in an erroneous or incomplete risk assessment of the transaction.

5. Any other case in which, under law, term obligations become due early.

In any case, if any of the foregoing circumstances occurs, the Customer will be obligated to pay the Commercial Entity the outstanding balance accelerated early, including interest and fees accrued through the date payment is actually made, as well as expenses and any other amount generated contractually or by law.

Thirty-Ninth. Restriction, Modification, or Termination by the Commercial Entity

The Commercial Entity may restrict the amount or term of the Credit Card, or both, or terminate this Agreement early at any time. For these purposes, the Commercial Entity will notify the Customer by email to the address registered in the Application.

If the Commercial Entity terminates the Agreement or gives notice of termination, the Credit Card will be extinguished with respect to the undrawn portion as of the time of that notice. Nevertheless, the Customer will not be released from paying interest, expenses, and other charges generated up to that date, even with respect to undrawn amounts.

Fortieth. Jurisdiction and Venue

The Federal Consumer Protection Agency has authority to hear, through administrative proceedings, any dispute related to the interpretation and performance of this agreement. For interpretation, execution, and performance through judicial proceedings, the Customer and/or additional Cardholders submit to the laws and competent courts of Mexico City, the parties expressly waiving any other jurisdiction and/or venue that might correspond to them by reason of their present or future domiciles or for any other reason.